There are a numerous reasons why the COBALT8X device may not be connecting to the app:
- You need to be using MODALapp version 2.5 or above. CRAFTapp will not work with COBALT8X.
- COBALT8X will only connect to MODALapp via USB and not via MIDI-DIN.
- Please check that you are using a working USB cable that is not power-only - test the cable with another USB device if possible.
- On Windows only a single application can connect to a class-compliant USB-MIDI device (such as COBALT8X) at any time - please check that that COBALT8X isn't connected to another application.