There are a numerous reasons why the ARGON8X device may not be connecting to the app:
- You need to be using MODALapp version 2.0 or above. CRAFTapp will not work with ARGON8X.
- ARGON8X will only connect to MODALapp via USB and not via MIDI-DIN.
- Please check that you are using a working USB cable that is not power-only - test the cable with another USB device if possible.
- On Windows only a single application can connect to a class-compliant USB-MIDI device (such as ARGON8X) at any time - please check that that ARGON8X isn't connected to another application.